Data Deletion Instructions for TradingClass.com
At TradingClass.com, a property of Master Trading Class Private Limited, we understand the importance of your privacy and are committed to maintaining the trust and confidence of our users. In line with our privacy policy and in compliance with applicable data protection regulations, including the General Data Protection Regulation (GDPR) for our European users and other local laws, we provide our users with the right to request the deletion of their personal data from our systems.
This document outlines the detailed process for submitting a data deletion request, what you can expect from us, and answers to frequently asked questions regarding data deletion.
Understanding Data Deletion
Data deletion refers to the process of removing personal information from our databases, servers, and all backup systems. This ensures that your personal data is no longer accessible or recoverable by TradingClass.com or any third parties.
What data can be deleted?
Personal identification information (name, email address, phone number, etc.)
- Financial information (if applicable)
- Your trading courses, trading classes, and webinar history.
- Uploaded documents and images
- Communication records with TradingClass.com support
Please note that anonymized or aggregated data, which cannot be linked back to any individual, may not be subject to deletion requests as it no longer constitutes personal data.
Exceptions to Data Deletion
In certain cases, we may not be able to delete all of your data due to legal or regulatory obligations. These exceptions include data retained for:
- Compliance with tax laws and financial regulations
- Detection and prevention of fraud and financial crimes
- Resolving disputes and enforcing our agreements
How to Request Data Deletion
Log In to Your Account: To initiate a data deletion request, first log into your TradingClass.com account. This step ensures that the request is made by the rightful account owner.
Submit a Data Deletion Request:
- Navigate to the “Privacy Settings” section of your account dashboard.
- Select the “Request Data Deletion” option.
- Fill out the required form, providing any additional details that may help us process your request efficiently.
Verification Process: Upon receiving your request, we may contact you to verify your identity and confirm the deletion request. This step is crucial to preventing fraudulent requests and protecting your information.
Confirmation of Deletion: Once your identity is verified and the request is processed, we will delete your personal data from our systems. We will then send you a confirmation email, indicating that your data has been successfully deleted.
Processing Time
Please allow up to 30 days for your data deletion request to be processed. The time frame may vary depending on the complexity of your request and the volume of data to be deleted.
Frequently Asked Questions (FAQs)
Will deleting my data affect my access to TradingClass.com?
Yes, requesting data deletion will result in the removal of your account, and you will no longer have access to TradingClass.com services or your trading courses, trading classes, and webinar history.
Can I recover my data after it’s been deleted?
No, once your data is deleted, it cannot be recovered. We recommend downloading any necessary information or trading history before submitting a data deletion request.
What happens to my data shared with third parties?
TradingClass.com only shares your data with third parties in accordance with our privacy policy. Upon deletion of your data, we will also notify any third parties to delete your information from their systems. However, we cannot control the deletion process of third parties directly.
How can I ensure my data is completely deleted?
We take your privacy seriously and follow stringent procedures to delete your data securely from all our systems, including backups. If you have concerns or specific questions about the deletion process, please contact our support team.
Contact Us
If you have any questions about data deletion, your privacy rights, or need assistance with submitting a data deletion request, please contact our support team at help@tradingclass.com. Our dedicated team is here to help you with any concerns or requests related to your privacy and data.